Cruise Carreras | Jobson cruise ships

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Visa C1 D

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The Recruitment process

 

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Position:Sommelier



Position summary:
Responsible for beverage and Wine service/sales mainly in the Restaurant and 
Veranda café. Beverage service at certain time in the main show lounge.


Essential Functions:
Ensure all Hotel Operations functions are carried out in compliance with the line’s Environmental Compliance Plan (ECP).

Responsible for promoting and maximizing beverage sales.

Controls the Wine service in the Veranda café or Restaurant according to the daily schedule.

Follows and ensures that the company beverage standards of service are being adhered.

Provides prompt, attentive and courteous service to every guest in the assigned Restaurant/Lounge.

Strives to always up-sell to better quality premium and super-premium products. By following wine menu presentation SOP.

Recommends and suggests beverages when guests ask for assistance in selecting them.

Maintains an attentive and proactive approach when it comes to offer a second round and ascertaining satisfaction with the product already served.

Responsible for the correct and proper handling of all checks and sales transactions generated in the assigned Restaurant/Veranda café.

Communicates any problems, challenges, complaints or service difficulties, in a 
timely manner, to the bartender on duty or immediate supervisor.

The Sommelier will also be required for the daily U.S.P.H. and U.K.P.H. upkeep for 
the Restaurants/Bars and public lounges in accordance with the high standards of cleanliness maintained through out the vessel. The cleaning required would be 
from a general scale of dusting, brass, carpet spot cleaning, removal of daily rubbish, cleaning of walls ceilings     and floors to in-depth cleaning required in accordance
with the ships V.S.P. (Vessel Sanitation Program).